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Automation and AI

I automate billing, customer service and data exchange between systems

Integrations between your systems and AI agents for WhatsApp or your website, following your business rules and handing off to your team.

It makes sense if...
  • your team copies data from one system to another
  • payments are checked one by one
  • customer service answers the same questions all day

If the process still changes with every customer, we start by organizing the rules.

Bottlenecks

Where is your team still doing everything by hand?

Double data entry

Order on the website, payment at the bank and customer in the CRM, each one entered by hand.

Manual checking

Someone opens the bank statement every day to see who paid and let the team know.

Repetitive support

The same questions arrive on WhatsApp and take up the time of people who should be selling.

How it works in practice

Example: from confirmed payment to customer notice

TriggerPayment confirmed
ActionDeal moves forward in the CRM
NoticeTeam and customer notified

Illustrative example. It depends on access to the tools, on an available integration and on validating the rules with you.

What I deliver

What I can automate

AI agents

Customer service and lead qualification on WhatsApp and on your website, with the rules and content you approve.

Integrations

I integrate payments, CRM, online store and spreadsheets so the same record isn't entered in several places.

Tracking dashboards

Orders, inventory and deliveries in a simple dashboard the team uses on their phones.

Scope

What the proposal defines

Included in the implementation
  • Chosen process and rules validated with you
  • Build, testing and adjustments
  • Team training and documentation
  • Follow-up for a defined period
Separate costs, always explained
  • Licenses for the tools you use
  • AI consumption, based on usage volume
  • Hosting, when needed
  • Maintenance, contracted separately if you want it
Steps

How I assess, build and test the automation

  1. Conversation

    You show me the process and where you lose time.

  2. Survey and proposal

    Scope, timeline and price agreed.

  3. Build and testing

    I implement it and we test it together.

  4. Follow-up

    Adjustments during the contracted period.

Investment

Implementation, tools and maintenance

Pricing comes in a proposal after I understand your case. It depends on the systems involved, the rules and the usage volume. The proposal separates implementation, tool costs and maintenance, and states what each one covers.

For a quick assessment, tell me:
  • which tools you use today
  • which task you want to eliminate
  • how many times a day it happens
Questions

Frequently asked questions

Do I need to replace my systems?

Usually not. First I check what can be integrated with what you already use. I only suggest a change when the current tool prevents the result.

Can the AI make mistakes?

It can. That is why we set limits, test before going live, and the agent hands the conversation over to a person when a situation falls outside the rules.

How are access and data handled?

I use dedicated accounts for the project, with the minimum permissions needed, and you keep control of your accounts.

How long does it take?

It depends on the scope. A simple integration takes days; projects with several systems, a few weeks. The timeline is in the proposal.

What if a tool changes?

Changes by third parties may require adjustments. The maintenance contract defines which changes are covered; without it, the adjustment is quoted separately.

Next step

Which task do you want to stop doing by hand?

Tell me about the process. I’ll tell you whether it can be automated and what the first step would be.